| Q1 |
Is it possible to ask for samples with a draft design only? |
| A1 |
Sure, our colleagues responsible for prototypes can turn 2D drafts into 3D samples. Just feel free to send us your idea in terms of a pdf or a jpeg file and we will turn it into an actual 3D sample. |
| Q2 |
How long does it take to work out a sample? |
| A2 |
Usually it takes 7 to 10 days, only if the sample is made of materials that are really particular or unique will we ask for a day or two more to prepare so. |
| Q3 |
How much does it cost for a sample request? |
| A3 |
Generally it costs USD 150.00 for 3 pieces of the same style. Yet the cost is refundable upon receipt of an order confirmation. |
| Q4 |
How about if I do not have any draft or design preference? |
| A4 |
First we shall surely show you our ODM products (please visit next tab “New Arrival”) and see if they please you. If not, “Bubbles” might be another way to help as this collection focuses on general but popular animal plush products and accessories. |
| Q5 |
Are your factories authorized to produce licensed products like those from Disney and Sanrio? |
| A5 |
Sure, we have been an approved vendor of many licensed products for more than a decade. Our mainland plant undergoes regular audits from many international enterprises. Meanwhile, we shall protect the license of your products by not accepting any purchase order from trading firms or units that are dealing with pirated products. |
| Q6 |
Being a plush toy manufactory, can you handle hard toys made of plastic, wood, or roto? |
| A6 |
Why not? We have close partnership with factories producing plastic, wooden and roto products. You can give us a free hand in dealing with projects that involve not only plush toys but hard toys as well. Our strong base of IQC shall monitor and supervise the production progress of these hard toys from our partners. |
| Q7 |
My sales market is so worldwide that it spreads over Europe, Asia and America, how can you ensure my products meet their import requirements? |
| A7 |
Upon request we shall submit samples to outside laboratories for ASTM and EN testing. With internationally approved certificates, you can be assured that your products will be welcomed all over the world. |
| Q8 |
I am not that familiar with material sourcing, how can I get my samples made of some particular materials? How about products like gloves or knit wear? |
| A8 |
Please leave these tasks to our purchasing department whose colleagues are well experienced in sourcing materials of whatever kinds both in Hong Kong and China. We can provide also vertical sourcing services like knit wear and toy shoes other than raw materials for plush toys. |
